Welcome to Nurtur Tea
Thank you so much for stopping by. We’re committed to getting your tea to you as swiftly as possible. Just a quick note: we don’t ship on weekends or public holidays, but if there are any unexpected delays, we’ll keep you informed via email.

Shipping Within Australia
Here’s a guideline for estimated delivery times across Australia:

QLD, NSW, VIC: 2-3 business days

NT, SA, TAS: 3-5 business days

WA: 4-7 business days

International Shipping
Yes, we ship worldwide! International delivery estimates will be provided via email.
Shipping costs are calculated at checkout, and if you have any questions, reach out to us anytime at hello@nurturtea.com

Damages
Nurtur Tea isn’t liable for items damaged or lost during shipping. Please contact the courier directly if your order arrives damaged.

Customs, Duties & Taxes
Any taxes, tariffs, or fees are the customer’s responsibility once shipped.

Returns
Need to return or exchange? We’re here to help. You can return items within 30 days of purchase for store credit, a different product, or a refund. Please note that the return postage is at the customer’s expense, and we cannot accept opened packages. Once we receive your item, we’ll process the refund, replacement, or store credit within 7 days.

Thank you for choosing Nurtur Tea!

We love you x