Shipping & Returns

A huge warm welcome and thank you for visiting us here at Nurtur Tea. 

We always aim for you to receive your goodies as soon as possible. Note orders are not shipped or delivered on weekends or public holidays. Unexpected delays will be communicated to you via email. 

 

Australia
Here’s a rough guideline of estimated delivery times within Australia: 

State	Typical Estimated delivery time
QLD, NSW, VIC	2-3 business days
NT, SA, TAS	3-5 business days
WA	4-7 business days

 

Rest of the world
Nurtur Tea ships internationally and estimated shipping times will be communicated to you via email. For any concerns please reach out to us at hello@nurturtea.com 

At checkout your shipping charges will be calculated and clearly displayed. 

If you ever have any concerns about your order you can contact us at hello@nurturtea.com

Damages
Nurtur Tea is not liable for any products damaged or lost during shipping. Please contact the shipment courier if your order is damaged. 

Customs, Duties and Taxes
All fees (taxes, tariffs etc.) during or after shipping are the responsibility of the customer and are not the responsibility of Nurtur Tea. 

Returns
Due to TGA and FDA regulations worldwide we are not able to accept any refunds for open packages. If you have concerns about the product itself please contact us via email hello@nurturtea.com and we will do our best to put it right.